What is Telepele 1030?
Telepele 1030 is a prepaid phone service to call abroad - without any registration or monthly fees. Telepele 1030 service is available for Lattelecom customers with a fixed telephone.
When calling with Telepele 1030 Fixed service, you will be charged only our cheap tariff, without connection fee or additional Lattelecom costs.
How to start?
Telepele 1030 Fixed: Simply call with a prefix 1030, you do not need to register. When you dial any destination with 1030 prefix for the first time, our system automatically creates an account for your fixed phone. You receive 0.50 EUR free welcome bonus for your free calls. You can call any destination with this free welcome bonus.
How to dial?
Telepele 1030 Fixed: To call abroad dial without a pause: 1030 + the international number
(For example, to London: 1030 00 44 20 12341234).
Before the call is connected you will hear a message announcing the tariff for the call and your account balance.
When you call for the first time your account balance will be 0.50 EUR because we credit you automatically the 0.50 EUR bonus.
How to refill your account ?
You can fill your account at any time with Internet banking, by bank transfer or with cash payments at the Post office.
What is my Telepele 1030 account?
Your account is identified by your fixed Lattelecom number. When you call with Telepele for the first time, the Telepele 1030 account is automatically created. You can fill your account at any time with Internet banking, bank transfer or at the Post office.
Can I pay you money without making a call?
No. You must first make a call from your fixed phone with Telepele, so that we know that your phone number exists. Only after your first call you can transfer money.
How to control my account?
Before connecting each call you will hear the message about the call tariff and your current balance.
Why is the service prepaid?
The Telepele 1030 service is prepaid, because this lowers the costs of providing the service. We do not have to send letters with invoices and pay postage, we do not lose money on non-paying customers. Because of these savings we can provide you lower tariffs.
Can I use several telephones with Telepele 1030 and have only one account?
Why is there no connection charge for each call?
Other prefix-dialing operators charge a connection fee additionally to the per minute tariff. We think that it is easier to understand what a call costs if there is no connection fee. That is why we have a minimum call charge of 60 seconds. If a call lasts 60 seconds or more you pay exactly only the actual call length and nothing extra. We think this is simply fair.
Do I have to pay for the tariff announcement at the beginning of the call?
Telepele 1030 Fixed: No, you only pay for the call when the call is picked up by the other party you called. You do not pay for the time of the tariff announcement or the ringing until the call gets connected.
The Telepele 1030 service is blocked on my Lattelecom telephone
According to our experience Lattelecom blocks prefix dialing services such as Telepele 1030 in three cases:
- Subscribers with "Social" Tariff
- Subscribers with "Mini" Tariff
- Subscribers who have not paid their Lattelecom invoice
According to the Latvian Electronic Communications Law section 43 Lattelecom has to provide operator selection code services to its subscribers. In case that Lattelecom blocks this service on your phone please contact Lattelecom.
You may also write to the Telecom Regulator SPRK:
SPRK address is Rīga, Ūnijas iela 45, LV-1039
Or contact the Consumer Protection agency PTAC
How can I get additional information?